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The May 2015 Cisco Visual Networking Index predicted that, by 2019, 80% of consumer internet traffic will be video. Additionally, the growing use of 4K and 8K video will create an even greater demand for bandwidth. Video is one of the most used internet applications today, especially among millennials and in virtual education settings. The need to grease the wheels and hasten video based apps and services has created a demand over the last few years for faster, more reliable internet. The infiltration of gigabit internet to fill this need is affecting the future of organizations in a very positive way.
The infographic below showcases the importance of video based communication today:
Businesses still want face to face interactions and thanks to video communication, that possibility is a reality, especially for businesses with multiple locations. As shown by the image above, most professionals want to have these face to face interactions with colleagues, customers, students, and teachers. Understanding the bandwidth needs of your organization will enable you to maintain the ubiquitous, high-quality connectivity required to support user communications, applications, as well as up/downloads across your location. For colleges and universities, keeping up with student demand and providing enough bandwidth can be challenging, coupled with having knowledgeable staff on hand.
Virtual classrooms and online-learning has grown immensely popular over the last decade, as shown in this infographic:
How Gigabit is Bringing Back the Video Star
Gigabit level broadband capacity provides immediate access to remote servers and cloud based computing services, allowing businesses to be twice as productive. All aspects of a business, ranging from higher-quality videoconferencing, customer service and product development to management and operations benefit from this high-speed internet service. Collaboration between geographically separated workers, students, and teachers is much more in demand and widespread, so this is an obvious plus for organizations that need to facilitate this. Some of the benefits of implementing gigabit internet at your organization include:
Gigabit+ Fiber Solutions from Mediacom Business will satisfy the bandwidth intensive needs of organizations that rely heavily upon video based communications and services, and with noticeably better performance at all times and affordable pricing. Gigabit represents the next generation of high-speed internet. Learn more in our next series: “Is My Business Ready for Gigabit Internet?”
Cisco Visual Networking Index: Forecast and Methodology, 2014-2019 White Paper
High Latency vs Low Bandwidth – Impact on Web Performance
2015 Measuring Broadband America Fixed Broadband Report
What speeds do I need for Skype, Netflix, etc.
As the digital world continues to expand, so does the demand to connect, whether that’s to devices or each other. For cable providers, DOCSIS technology has become a solution that not only meets the demands of businesses today but is built for the requirements we know tomorrow will bring.
What is DOCSIS?
DOCSIS is the acronym for Data Over Cable Service Interface Specification. Businesses receive their broadband connection via cable modems. It’s a technology investment that takes connectivity well beyond what phone companies have been traditionally providing businesses. And while DOCSIS may seem like a foreign term in the business world, it’s important to understand the technology behind the broadband path you choose for your business. Different iterations and standards of DOCSIS have been configured as the technology evolves; DOCSIS 3.1 is the latest on the horizon, where the speed capability able to be achieved will be revolutionary to what businesses have been used to from cable providers.
DOCSIS Speed Table
For small to medium sized businesses, when looking at DOCSIS vs. DSL technology, there are important differences to point out. DSL transmits data but is based on technology developed for voice, while high-speed internet delivered by cable companies was specifically developed to transmit data. And the key areas where the differences are evident include the following: Speed. DOCSIS speeds have not only been able to deliver the 50 Mbps benchmark of DSL but have gone far beyond it. And with DOCSIS 3.1, Gigabit speeds will be the standard of capacity. Distance. By running a data connection over that which carries a voice call, does not fare as well. If businesses are located more than a few miles from the phone company’s central office, performance will start to degrade. So while the technology is good for calling a client – it may not work so well for sending them large files or sharing cloud-based data. Consistency. The truest indicator of this factor is when internet traffic is at its peak and the stress on the network is at its highest. The FCC frequently tests this by way of speeds advertised and speeds delivered. In a 2015 study, the FCC noted “some DSL broadband ISPs’ actual download speed falls substantially short of their advertised download speed; the gap between their consistent download speed and advertised download speed is even greater.” Availability. The distance limitations of DSL mean that for a large percentage of a phone company’s footprint, the service will not be available, especially so in rural areas. Since high-speed cable Internet doesn’t degrade over distance, and runs over the same infrastructure that brings cable TV to both densely and sparsely populated areas, it is available to a far wider customer base; especially through the investment Mediacom Business has made in its rural 22-state footprint.
How DOCSIS and Gigabit Work Together
Few internet providers outside of Mediacom Business can deliver the high-capacity speeds of Gigabit and beyond, simply put because this technology is not readily available in rural areas. The network infrastructure Mediacom Business has made in these areas was a proprietary investment having the foresight of where technology could take businesses. And now with DOCSIS, cable providers are on the cusp of offering these same speeds quickly and easily, with a nearly 100x increase in the average data rate. The current version of DOCSIS is 25% more efficient than earlier versions. This makes DOCSIS a good fit for businesses who need the ability to host clear video streaming, video conferencing, VoIP and other business applications without delays and drops.
For our customers in rural communities, not only does this technology provide businesses with access to high speed internet, but it also means that they are able to connect faster and easier, as DOCSIS 3.1 over HFC hopes to go upwards of 100 Gbps in the future. Plus it allows these businesses to compete on a national or global level because they have the broadband needed to create a competitive edge.
Q&As: DOCSIS 3.1
DOCSIS 3.1 Enables Rapid Deployment of Gigabit Broadband
Cox, Mediacom Plot Broadband Speed Increases, as DOCSIS 3.1 Rebranded as Gigasphere
FCC 2015 Measuring Broadband America. Fixed Broadband Report.
Technology is disrupting the financial services industry. The increase in online banking, along with financial companies like PayPal, is completely changing the way people approach traditional banking. Technology is upending workflow and processes in the financial services industry. Tasks once handled with paper money, bulky computers, and human interaction are now being completed entirely on digital interfaces. Given how pervasive financial services are across the globe, the disruption opportunity for fintech startups is massive.
Almost every type of financial activity is being re-imagined. Meanwhile, many institutions are left trying to solve the puzzle presented by the fintech revolution: How can they benefit from the rise of digital, and how can they avoid obsolescence?
The Future of Fintech is Here
The concept of fintech has been around for a few years, but it was only in 2015 that it seemed to take off:
Financial institutions are acquiring a new breed of customers, in part to millennials, who are always connected and looking for more mobile experiences. In fact, 92% of millennials today make banking choices based upon what digital services are offered, instead of other perks and offerings. Many believe they will not need a physical bank in the future.
Many banks and financial businesses are stumped on how to approach this new and unfamiliar customer. In its research, Accenture discovered that legacy technology and trying to deploy new technology were just some of the challenges faced when trying to address customer needs. The chart below demonstrates strategies that financial institutions put in place for digital innovation, with 68% admitting they had fragmented strategies for encountering fintech. More importantly, they felt that the time it took to put these technologies in place was hindering their value, or didn’t provide value once implemented.
The foundation for most of these technologies is bandwidth and ensuring that financial offices are able to provide that, both online and in store. Below is an outline of the most used fintech services:
EY’s adoption survey concluded that 43.4% of customers adopt fintech solutions because it is simple and easy to set up, and that the new breed of customer will demand anytime, anyplace, and tailored experiences via mobile and internet access within the next ten years.
Gigabit+ Capacity Laying the Ground for Fintech Platforms
With these new technological innovations, financial institutions are going to need a considerable amount of bandwidth and speed to even operate on these platforms. And in order to give their customers and partners the confidence that they can play in this space, it is critical that the connection is secure and private. This is one of the reasons many financial institutions have moved to Gigabit+ Fiber Solutions – having a strong fiber backbone allows them to complete day to day operations and pass information via cloud based data portals as well as provide customers with the applications to interface with their institutions without lag time and long waits.
Gigabit+ Fiber Solutions from Mediacom Business provides the new future of high speed, with 1 to 10 gigabit per second transfer rates that are able to handle everything your business could throw at it. Gigabit speeds can meet the demands of these new digital first customers as they go from desktop to smartphone to connected kiosk within your financial institution. This ensures both customers and employees are able to access and retrieve information without interruptions; regardless of what’s going on.
Contact us to learn more about Gigabit+ Fiber Solutions and how it can transform your “fintech” business.
Sizing the Fintech Opportunity
The Fintech Industry Explained – The Trends Disrupting the World of Financial Technology
Financial Institutions Need Faster Bandwidth for Security, Business Continuity, Data Transfer
Microsoft Enterprise - Optimizing the Customer Experience
Municipalities and the Broadband Networks to Power Them
It’s hard to imagine what life would be like without the internet. For some of us, we do remember a time when we couldn’t access information in minutes or waited for the dial up tone to complete before we could get connected. Our new digital age has provided us the means to better communicate with others and has created more efficient productivity.
Businesses rely on technology to reach both customers and partners, enabling employees to work both in-house and remotely, and allowing for usage of next-level business applications to run faster and do more. But while many urban communities have access to all levels of internet speeds, some rural ones may not have the same luxury.
Municipalities and Broadband
Municipalities, urban administrative divisions of self-governing jurisdictions, are usually located on the outskirts of larger populations. These municipalities, because of their locations, may not be able to access the level of broadband that drives growth and progress. Lack of reliable internet access can be detrimental to attracting businesses, and residents for that matter, reducing the ability for economic development to flourish. Generations Y & Z expect to be connected, they grew up on the internet – so in an effort to help recruit businesses, cities need to attract and retain young professionals for the community to grow. Broadband is a key way to appeal to younger generations who want these high capacity speeds and are used to daily integration with technology.
Data from the National Broadband Map show that rural areas do have access to broadband, however their speeds have been shown to be 30 times slower than the national average. 75% of rural areas have access to connections of at least 10 Mbps versus 98% of those in urban areas, while only 61% of rural areas have access to 25 Mbps speeds compared to 94% of urban areas.
In terms of internet providers that are available, only a small percentage of rural areas have access to at least three providers versus the diversity of the urban population.
Helping Towns All Over the Country to Become Fiber Cities
How can rural areas advance the way their urban counterparts are? The simple way is to provide them with the same access to high-speed internet, with the same speeds – or better – in order to be more agile, productive, and efficient. Broadband access makes the world a much smaller place, leveling the playing field for competition because it eliminates geographic boundaries. That’s why Mediacom Business has made the investment in the rural communities that we serve to bring the same level of internet access that one would expect in the largest of metropolitan areas. Our fiber-optic broadband infrastructure capable of internet speeds of 10 Gigabit and beyond is the same technology found in New York, Chicago or Los Angeles. And with our most recent announcement that Mediacom’s broader plan is to invest $1 billion over the next 3 years to, among other projects, upgrade and expand its national broadband network – this means our broadband network will be further deep rooted into our rural communities that span 22 states.
This commitment to our communities has had a positive economic impact, especially in key verticals like healthcare, education and finance. As these community anchors venture into advanced platforms like telemedicine or e-learning curriculum – it enables residents to stay local and consume local versus traveling hours to a larger city. Within the state of Iowa, our fiber optic network leverages Gigabit+ level broadband to 323 communities, making Iowa the first Gigabit state in the nation. Our rural communities and municipalities now have the access to high-speed broadband that they may not have had with other providers who were not willing to make the investment.
Providing municipalities with this level of high-speed internet transforms businesses and their communities into progressive hubs of economic developments. The City of Grimes in Iowa, one of the fastest growing areas in the Des Moines Metro, understands how essential fiber-optic broadband is to any developing community. They strive to work with Mediacom Business and like providers to put the infrastructure in place to drive growth into the community. Businesses want to be in communities where the quality of life is high so they can attract quality employees. The Mid-West has become a hot bed for incubator spaces so startups can flourish and the region can be known for more than just cornfields – that success and sustainability comes from having adequate broadband access.
Back in 2013, Yahoo CEO Marissa Mayer made waves when she banned the company's popular telecommuting policy in order to boost work productivity. Following her company's decision, Aetna, Bank of America, IBM and others also called back in their remote employees. But not everyone has followed suit with these popular companies, especially businesses in Cedar Rapids, Iowa.
Telecommuting is an important aspect for these businesses - several employees live and work in other counties or states and aren't able or willing to move. As Lynn Manternach, President of MindFire Communications states "What we do is so 'people-based' and we need the best talent. Sometimes the best talent is not in the same city where we have our office. You don't walk away from the talent."
In this article, discover why telecommuting is still alive and well for many businesses, especially for our customers. The one thread that keeps remote employees connected is bandwidth. Whether the team is on a teleconference call or a WebEx of data needs to be shared simultaneously, broadband is fueling those operations so productivity never stops moving.
Does your business have remote employees or the need to connect multiple sites? Make sure your business has enough bandwidth for all locations to access data in real time. Mediacom Business offers that link with internet speeds up to 1 Gig and beyond.
The rise in video popularity isn’t just regulated to mobile channels or devices. Video use within businesses is expected to continue to increase moving into 2019, as the percentages below translate:
The anticipated percentages highlight the ongoing and growing importance of video in the marketplace. Web conferencing, virtual/online curriculum in schools and tele-health services are all built upon video served via broadband. This technology has changed the way we effectively communicate with those around us, especially ones that are remote. Businesses of every sector at one point rely on video in order to collaborate with a perspective client, partner, customer, or colleague.
Video, Video, Everywhere
Video isn’t just useful for conducting meetings with internal and remote employees, 66% of higher education institutions also use video for remote students. Hospitals and healthcare facilities are taking the first steps into telemedicine, where physicians and patients are able to connect visually through video for consultations and even diagnosing symptoms; they are also using video to help educate others in their field.
Video allows the user to convey more emotion than an email, text message, or even a phone call, however assuming the current bandwidth solution is capable of supporting quality video will be a business’ first priority.
Video Needs Bandwidth
With all of the growing use cases for video, broadband networks need to be able to handle the amount of video that’s being utilized – and for these cutting-edge applications, the need is heavy. Businesses, especially ones outside the entertainment or consumer based industries, may have a tendency to underestimate the value or real use for video within their organization, and therefore not plan well enough for bandwidth to support this platform and other emerging technologies. Web conferences and video lectures, for example, at standard definition of viewing would need about 36 Gbps a month, while high definition grows to a usage of 156 Gbps a month on a network.
When you factor in multiple employees accessing and watching these lectures, either for training or education, spikes in bandwidth usage will occur. This coupled with day-to-day activities, such as email, web browsing, VoIP, cloud services and the like – can cause the experience of the dreaded bottle necked, slow network, halting productivity and effectively business itself. But this is not to be confused with the quality of your broadband provider; you simply may not have enough bandwidth to support the functions you are using, therefore causing the lag. The chart below shows the broadband levels needed to support video conferencing or screen sharing which is becoming the preferred method of taking “meetings” with business clients/prospects.
Time is a precious commodity in business. A downloaded replay would take only seconds to retrieve using Gigabit level fiber internet speeds versus the several minutes to hours it would take to access data with antiquated technology. When that's the case, wait time mounts when multiple employees are trying to access video material on a server at the same time and task completion is delayed.
Why Businesses Should Consider Gigabit+ Fiber Solutions
Gigabit+ Fiber Solutions offer businesses the opportunity to venture into new technologies – often ones that are critical to success. Using advanced platforms and applications can take your organization to that next level of innovation. But businesses need broadband capacity in order to do so and the fiber “pipe” delivers that space to utilize many different forms of data retrieval without maxing out the connection. It affords users to be online at the same time, accessing the same data. Gone is the worry of how many people are utilizing video on a daily basis. Streaming, downloads, and uploads won’t impede with cloud backups, regardless of the time of day or how many employees are in the office.
Take for example a school district in the Midwest who is a Mediacom Business customer. One of the district’s elementary school sites loved watching the daily process of a very popular live eagle cam. With all the classrooms wanting to play the content online at YouTube at the same time, the overload of usage completely disabled the data network. Not only did it block each classroom from viewing the eagle cam, but it prohibited other users from downloading online curriculum. The school's IT Director realized the need for more bandwidth to be split between these levels of usage, realizing even YouTube had its place as an important piece of the student’s learning process.
To find out how Gigabit+ Fiber Solutions from Mediacom Business can deliver the scalable broadband capacity your business needs to support video platforms, click here for a free consultation.