Results that match "Gigabit internet"
Back in 2013, Yahoo CEO Marissa Mayer made waves when she banned the company's popular telecommuting policy in order to boost work productivity. Following her company's decision, Aetna, Bank of America, IBM and others also called back in their remote employees. But not everyone has followed suit with these popular companies, especially businesses in Cedar Rapids, Iowa.
Telecommuting is an important aspect for these businesses - several employees live and work in other counties or states and aren't able or willing to move. As Lynn Manternach, President of MindFire Communications states "What we do is so 'people-based' and we need the best talent. Sometimes the best talent is not in the same city where we have our office. You don't walk away from the talent."
In this article, discover why telecommuting is still alive and well for many businesses, especially for our customers. The one thread that keeps remote employees connected is bandwidth. Whether the team is on a teleconference call or a WebEx of data needs to be shared simultaneously, broadband is fueling those operations so productivity never stops moving.
Does your business have remote employees or the need to connect multiple sites? Make sure your business has enough bandwidth for all locations to access data in real time. Mediacom Business offers that link with internet speeds up to 1 Gig and beyond.
CRMs, video collaboration and streaming, cloud computing and analytic programs – these are some of the daily applications businesses are using to meet the demands of the connected economy. As technology continues to open new doors to innovation, these programs get more sophisticated and require more bandwidth. And the need to be able to do more and do it faster is a priority for all businesses. Accessing and moving data in a matter of seconds is not a luxury anymore, it’s a necessity. Faster bandwidth determines how a business can consume these applications. Without high-capacity broadband a business can not reap the benefits the technology was intended for.
Your business’ broadband delivery method matters. Antiquated technologies will leave you waiting for files to upload/download and there is a definite cap on the speed you can achieve. Mediacom Business built a broadband infrastructure that delivers 1 Gigabit speeds to businesses of all sizes. With reliable, fast business internet, bandwidth is never a bottleneck to productivity.
Nielsen's “Law of Internet Bandwidth” states that a high-end users' connection speed grows by 50% per year. This "observation" has held true for over 30 years and continues to drive innovation and investment for business. Well-connected companies should begin to assume that this "law" will hold true for them and that HD video conferencing, virtual reality tools, cloud computing and data capabilities will increase their bandwidth needs 50% per year.
With a movement towards remote employees, businesses need to support the infrastructure with fast internet, so collaboration can flourish. Technology can make us feel like we are in the room with each other and build a highly relational experience in the same manner (if not better!) as if we were face-to-face. Connectivity is instrumental in promoting that type of work environment. High-capacity bandwidth promotes workplace collaboration. Colleagues can work for hours a day on the same piece of data while in different states. Many believe working virtually in this manner can increase the amount of work produced by employees in the same building.
The Need for Speed
Bandwidth speed is a crucial part of your network. When your internet speeds are slow, you lose more than just load time:
Reduced productivity – a study by Sandisk from 2013 showed users lost a full working week every year because of slow internet connections. When time is taken out of an employee’s day waiting for files to upload or download, that’s time they are unable to be productive. This reduction can lead to decreased morale and worse, disengagement.
Lost profits – when your employees aren’t productive, your business loses revenue for that period of time. But this can also happen on the customer facing side as well – if your business offers services to customers that rely on your internet connection, your customer’s perception of your ability will not fare well if that connection keeps them from reaching a destination.
Unreachable cloud – many businesses have turned to use cloud services and resources to better optimize their organizations; in fact, 87% of businesses use the cloud. CRMs, backup and recovery services, collaboration sites, POS systems, and more are now accessible via the cloud. However, with a slow connection, trying to connect to these services can be difficult.
Consider your cloud environment – employees view, download, or upload files for collaboration, review, edits, etc. The cloud can be a great avenue to foster innovation within a business, making it easier to retrieve, save, and backup files. But the path to the cloud requires speed to access data, especially when multiple users are working within this method.
We unpack some of the applications and programs that can cause bottlenecks on the network in our Does Your Business Have Enough Bandwidth? blog series.
What can your business do with Gigabit level internet speeds?
We already know slow internet speed is a game stopper for businesses. But what type of boost does your business need? Is 1 Gigabit capacity too much speed? Not at all.
Small businesses benefit from faster and more reliable internet speeds. Instead of long wait times, users can easily retrieve any file or video needed in a matter of seconds. Mediacom Business is helping businesses usher in a new revolution of data speeds, the type of speeds that help businesses in rural America lead the growing digital world. Our new business internet menu of 60, 100, 300 Mbps and 1 Gigabit speeds provides a better direction for your business. As a technology company we know we need to evolve as well because the business world moves fast. When a business has higher levels of broadband, there are less restrictions on the applications or online programs they can venture into.
Found a program that can better push productivity or manage your accounts receivable? Those require bandwidth and when businesses have adequate speed levels it doesn’t stifle your normal every day operations of hosting your website e-commerce or employees accessing their email. No one likes hiccups or buffering – and when these interruptions happen its time to revisit your bandwidth speed.
Businesses are changing to meet the demands of employees and customers; Mediacom Business has made sure we are doing the same and increasing speed levels across the board so that the businesses in our areas can not only meet the demand today but will be well situated for those that tomorrow bring.
I recently was on a business trip for an entire week. My email can pile up into the hundreds on any given day. After spending days offsite, my evenings were planned to catch up on work, so it didn’t pile up upon my return. The internet service in my hotel was so poor, that my inbox stayed in “updating inbox” mode for hours. I had to leave my computer on overnight, so my inbox would refresh from the day before. Not the best way to conduct business while on the road, and no matter how nice my hotel room, the fact I couldn’t get fast and reliable broadband service left me with a poor perception of the hotel brand. We know in business, perception is everything. And this day in age, we all expect to be connected 24/7 – its simply required.
But what’s on the horizon for the hospitality industry goes far beyond Wi-Fi service. Amenities are no longer just a gym, pool or mini-bar in your hotel room. Imagine arriving at a hotel and having the front desk know who you are when you walk in. When you go to your room, it's set up exactly the way you'd like - the temperature is comfortable and there's fresh coffee; when you head down to dinner, the restaurant already knows if you have any allergies. The future of hospitality lies in the guest experience, where personalization will lead to better outcomes for both guests and the hotels. Just like “Smart Homes” hotel guests can enjoy “Smart Rooms” where you can customize your experience. The internet of things (IoT) becomes a priority by translating the Smart Home experience into the hospitality world. An app on your smartphone can help you adjust room lighting, temperature and TV channels. The next iteration will venture into voice activation technology vs. using your phone, as we all know the popularity of devices like Amazon Echo and Apple’s Siri.
Connective technology will soon be an industry standard, guests complete the check-in process before they arrive, unlock the room with a mobile key and even text the staff for requests. Local experience will be a top priority as well – offering guests incentives to local attractions or merely an activity map of recommendations. Our current tech-savvy generation may even influence hotel design as the movement toward shared workspace and hubs are flourishing. Instead of being hauled up in your room, hotels can offer shared spaces to do your work.
The plate is very full for the hospitality industry; in addition to the day-to-day operational components, that include crisis management and cyber security, data and analytics are critical to creating customer profiles that lead to loyalty and retention measures. Tracking guest habits, interests and preferences, as well as reason for travel, booking date, date of last stay and much more help to formulate strategies that generate revenue streams. Gigabit+ internet access provides the capacity to fuel all the above. Having the pipe for both internal operations staff and guest expectations is a 2-pronged approach that requires significant broadband. Being able to allocate bandwidth for both is essential vs. trying not to max capacity and holding back one group or the other.
Hotel Management goes on to list 7 hospitality trends, showcasing how this year may be the year where technology blazes a path for hotels.
The internet has transformed the way small businesses operate, communicate with employees and interact with customers. It's an important tool for achieving strategic goals, improving competitiveness and efficiency, reaching customers and interacting with vendors. High-speed broadband is as essential to businesses as other utilities such as water, sewer or electricity. And in turn, broadband reliability becomes paramount for a business. Because as we all know, without it, a business can be brought to a standstill.
Changes in the way companies are working– and the tools they are using – have created the need for high-speed connections to services and individuals off-site. Video conferencing is helping businesses cut travel costs. Mobile devices – with easy links to work related content – are enabling more employees to be more productive, from any location. All these applications have one factor in common: they require bandwidth. And plenty of it. Businesses that don’t have this kind of bandwidth will find themselves unable to fully leverage trends like the cloud and remote access.
And while price will always be a major consideration for a small business, business owners should also become familiar with the broadband technology delivery method - weighing the pros and cons of mechanisms like DSL vs. Cable. Historically, rural areas only had access to an, at best, DSL connection. But because of the investment Mediacom has made in its service areas, we have a built an infrastructure that matches any major metropolitan area, achieving speeds of Gigabit and beyond. That is so crucial for businesses that exist in America’s “Heartland” because it erases geographic boundaries of competition. And while the internet has made the world a much smaller place – small businesses can now have a place at the table in our digital economy.
Gigabit level internet service gives small businesses the room to power all applications that require internet capacity. When a business tries to run too many operations over a low speed connection, delivered by antiquated technology – bottlenecks occur, and the result is latency and waiting. DSL may transmit data, but it is based on a technology developed for voice: traditional twisted pair copper wires. Cable high-speed internet, on the other hand, was developed specifically to transmit data. DOCSIS is a global standard that enables the addition of high-speed data transfer to the existing hybrid fiber-coaxial infrastructure used by Cable providers. For Mediacom, the latest iteration of DOCSIS 3.1 put 1 Gigabit speeds in the hands of all service areas and put Mediacom at the top of the list for providers who could extend those speeds to all customers. It's a driving force to the company’s commitment that no matter where you live, your business deserves best-in-class Business Internet.
Many factors play a part in reliability and the broadband delivery method a business chooses:
Speed ~ in rural America, DSL has limitations on the speed it can achieve. While 100 Mbps isn’t fully deployed, 40 Mbps seems to be the standard offering among this delivery tier. Cable now boasts an astounding 1 Gig speed tier to meet the demand of small businesses – and continues to widen the speed gap.
Distance ~ while voice calls can be carried over small distances, running data over DSL degrades the performance as service moves farther and farther from a phone company’s central office. Since Cable high-speed is designed from the ground up, it is not distance sensitive.
Consistency ~ with so much of a company’s operations depending on fast, reliable internet access, consistency is crucial, particularly during peak usage hours. Explore the Federal Communications Commission “Measuring Broadband America” program which stated in 2016 that DSL fell short in delivering the speeds it advertised while most of the major Cable broadband providers that were tested, actual download speeds were 100% of advertised speeds if not better.
Availability ~ the distance limitations of DSL mean that for a large percentage of a phone company’s footprint, the service will not be available. Since high-speed Cable internet doesn’t degrade over distance and runs over the same infrastructure that brings Cable TV to both densely and sparsely populated areas, it is available to a far wider customer base; in cities and rural areas alike.
What can your business do with Gigabit level internet speeds?
Imagine a day in the office and a Webex conference call gets disconnected or a video presentation continually buffers throughout, with constant stops and starts. Frustrating, right?
And it’s not just video conferences that suffer from slow or unreliable connections. If your team works with cloud applications or web-based programs, disconnections mean even longer wait times to retrieve or send important documents. This can also affect a simple credit card machine transaction – resulting in long lines and frustrated customers. When this occurs, your daily routine is compromised – but it doesn’t have to be. Businesses of all sizes are transforming due to the power of Gigabit level internet. The ability to harness massive amounts of data allows a business to be more agile and adapt to the ever-changing business landscape.
Both from a commercial and residential standpoint, we are inundated with information, and a business needs to be able to handle a growing influx of communication tools and programs. And it’s important to consider the roadmap for the future. Broadband technology should meet a business’ current bandwidth needs, but it should be positioned to meet tomorrow’s needs, as well. With Cable high-speed internet with tiers up to 1 Gigabit, businesses get a network built for the next century – not built around the last one.
Mediacom Business has upped the ante by increasing Business Internet speed levels across the board – 6x faster than our speed tiers prior. Why? Because we know and understand the technology revolution happening around us and we have the tools to fuel the part your business plays.