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Providing High-speed Internet is like providing water and electricity in the classroom.
Lynn D. Smith, Superintendent
Brewton City Schools, AL
More and more small businesses are using managed voice services. In this blog, we discuss some of the advantages they offer to businesses that make the switch.
For years, small businesses used analog phones, traditional telephones that use landlines with copper wiring to transmit calls (otherwise known as plain old telephone service, or POTS) to connect with other phones over the public switched telephone network, or PSTN. This was almost by default, as no real alternatives existed. That changed in 2004, with the widescale introduction of voice over IP (VoIP) technology, which is used to make and receive calls over an IP network, such as the Internet. Managed voice services use digital, rather than analog, technology and they have the capacity to transform small businesses.
Managed voice service offer small businesses advantages that can make their day-to-day operations run more smoothly, streamline business practices, increase productivity and cut costs.
Your employees will be invigorated and more productive knowing the latest technology is backing them up whether they’re working in the office, at home or on the road. Your customers will be happier knowing they’ll always be able to reach the right person in your business who can help them, when they need it.
These are just a few ways in which making the switch from analog phones to a managed voice system can transform your business.